Digital Transformation can vary for each organization, but these are some key metrics that you can rely on. No matter what metrics your company leverages, the first step to achieve the expected RoI is by determining how to measure Digital Transformation.
One of the KPIs for Digital Transformation success is Digital Adoption. Having the latest technology implemented and enabling the workforce to leverage its fullest potential ensures Digital Transformation success.
You can take a look at some Digital Transformation examples that can help you understand how top companies like Nike, Microsoft, IKEA, and Best Buy look at Digital Transformation, how they embrace the latest technologies and achieve successful DX.
With new infrastructure, comes the responsibility to hire new talent and to train existing employees. IT and Business leaders must both be involved in creating a cohesive training program to benefit their transformation efforts.
The training and expertise provided to existing employees will not provide any real value to your business once you revamp your processes. Even with years of experience, most employees find it hard to navigate through new software. This is why providing continuous training is crucial.
Business leaders need to understand that there are two types of skills required for success; job-related and application-oriented.The approach for training for both these skills will change, as you may need to hire new employees for job-related skills or create an online training program for existing employees. However, this approach may not work for application-related skills.
Training employees on any application should be an ongoing process and for that, tools like LMS and Digital Adoption Platforms can help.IT projects will run behind schedule, processes will have gaps, training won’t be sufficient and new regulatory issues will emerge. With the right tools and strategies, these issues can be solved and there is no defined formula for success. Any company has to act on the outline created and improvise as projects proceeds.
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