Abnormal idle time is anything that is outside of the managements control. These types of delays may be caused by natural disasters, system breakdowns, or unexpected changes in client demand. Abnormal idle time management typically requires emergency protocols set up to respond quickly and with precision to combat any potential downtime from these causes. In addition, having contingency plans in place for major incidents will allow companies to react quickly and effectively, getting back online faster than if they were trying to manage it themselves while it was happening.
Workflows are meant to provide a business with the quickest and most efficient way to get from point A to point B. However, many organizations experience inefficiencies within their workflows which can delay the completion of projects and tasks. Inefficiencies occur when there is room for improvement in how tasks are set up and managed. For example, employees may not have the tools they need for a job or may wait for approvals before continuing with a project. This idle time between processes creates an inefficient workflow and can lead to delays that ultimately affect the proud organization's productivity whole.
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